Who we are

Our website address is: https://vistashop.co.ke/.

1. Introduction

Vista Shop Kenya is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vistashop.co.ke/, use our services, or make a purchase from us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, postal address, and other similar contact information.
  • Payment Information: Credit card details, billing address, and other financial information.
  • Technical Data: IP address, browser type, operating system, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Manage Services: Process transactions, manage your orders, provide customer support, and fulfill our contractual obligations.
  • To Improve Our Website and Services: Analyze usage to enhance user experience and develop new products and services.
  • To Communicate With You: Send updates, newsletters, and promotional materials, and respond to your inquiries.
  • To Ensure Security: Protect our website, services, and customers from fraud and security threats.
  • To Comply With Legal Obligations: Fulfill legal and regulatory requirements.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing assistance.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
  • Erasure: The right to request that we delete your personal data under certain conditions.
  • Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.
  • Object to Processing: The right to object to our processing of your personal data under certain conditions.
  • Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact information provided below.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By Email: sales@vistashop.co.ke